Privacy Policy

Last updated: November 1, 2026

This policy explains what data the Yallah Sim app collects, and how we use and protect it.

Data we collect

• Account: name, email, phone number and country of residence.
• Purchases: the plans and eSIMs you buy, your order history and balance.
• eSIM data: activation details and data usage, so we can show your remaining data.
• Location: used only when you open the Qibla or prayer times tools, and never saved to your account.

Payments

Payments are processed by Tap Payments. We never receive or store your card numbers.

How we use your data

• To create your account and sign you in.
• To fulfil your orders, issue eSIMs and show their usage.
• To send account emails such as email confirmation, password resets and receipts.
• To provide support.

We don't sell your data or use it for advertising.

Who we share data with

Only the service providers that run the app: Supabase (accounts and data hosting), Resend (email delivery), Tap Payments (payments) and our eSIM provider (eSIM issuing). The video tab shows YouTube content, which is covered by Google's policy.

Deleting your account

You can ask us to delete your account and data at any time from the app settings or by email. We delete it within 30 days, except purchase records we must keep by law.

Security

Data is encrypted in transit, and passwords are stored hashed so no one can read them.

Contact

support@yallahsim.app